For more than 40 years, RPA has provided fire and emergency management consultation and services to thousands of healthcare facilities across the U.S. With increasing numbers of disasters, as well as the growing size of health systems as a result of mergers and acquisitions, the need for real-time coordination, communication and response across departments and facilities continues to rise.
Building upon the foundation of our original technology offering, the Life Safety Management Solution (formerly the SOC™ Management Solution), which launched in 1999, and leveraging our team’s rich field expertise, we continue to expand our suite of technology to meet the needs of healthcare facilities.
In 2017, we launched the RPA Navigator, with its first component being the Emergency Management Module, to evolve the capabilities of healthcare organizations in planning for, responding to and recovering from a disaster.
Coordination
Across all levels of the organization: Satellite Locations > Facility > Region > Division > Corporate/State
Control
All levels of the organization have permissioned access to information and data analysis capabilities
Compliance Management
Trends and metrics for accreditation and licensure along with risk mitigation strategies via dashboards and summaries
Cost Savings
For managing groupings of issues and solutions, lawsuits, lost productivity, manage and fix it now vs. getting cited and have 60 days to fix it, recovery costs/operations in small or large scale disasters
Continuity of Normal Operations
Staff turnover mitigation, shared info across department silos in an organization, and a common operating platform
Continuity of Emergency Operations
Everything above when things go awry
Continued Development
Our platform is constantly updated to keep pace with the evolving needs of our clients, who are our partners in the development of new modules and components
Customer Service
RPA enjoys a 95% client retention rate
This is Why
A healthcare facility is preparing for a Joint Commission or CMS/State survey for life safety. The facilities manager has just left and a new leader is in place. Where are the floor plans showing the appropriate life safety features? What issues was the facility currently working on and what were the mitigation strategies?
- A system for life safety management would have enabled the healthcare facility to have aggregate data on deficiencies, house all necessary life safety drawings and provide code and verse to remediation actions.
In Maryland, a hospital that plans and periodically drills for horizontal evacuations experiences a simple breakdown in communication protocol during a fire, and the situation quickly escalates to a full-scale evacuation of the hospital. The emergency manager learns about the evacuation from the news before being able to arrive on scene.
- Automated rapid unit reporting could have provided clear situational awareness to emergency managers within minutes and prevented the situation from escalating to full evacuation.
In Louisiana, Hurricane Katrina bears down on the region and a long term care facility has to decide whether to shelter-in-place or evacuate. They decide to stay. The hurricane causes a historic flood and lives are lost, operations shut down, and the owners are charged with 35 counts of negligent homicide and an additional 30 civil suits.
- Conducting a detailed Hazard Vulnerability Analysis (HVA) and being able to access it electronically with community partners (Fire Service, Emergency Management, Public Health) could have provided a clearer assessment to choose evacuation, and possibly save lives and avert millions of dollars in damages. Participation in a long term care mutual aid plan connected by technology would have provided quick access to evacuation options.
The organization’s ability to learn from past experience is often lost in paper-based processes or because of staff turnover.
Documents that can’t be accessed quickly, disaster event-generated data that gets lost from previous years that would have informed alternative strategies, and information in “silos” that is not shared by departments. These are the kinds of problems that prevent healthcare organizations from responding to disruptions to effectively minimize their risk and costs.
This is How
RPA Navigator creates situational awareness within your organization in real time.
With a unified system, your organization gains enhanced compliance management capabilities and situational awareness that is not easily obtained from paper-based processes or can easily get lost with staff turnover. Navigator is a system which provides a central, web-based hub to streamline life safety and emergency management response and reporting. Whether you operate a small nursing home in a rural community, an Integrated Health System, or are part of a large network of hospitals spanning multiple states, RPA Navigator can strengthen communication and consistency of response. This not only saves time and money, but helps to further improve safety for patients and staff.
With more than 1,400 technology clients, we provide technology leadership you can trust.
RPA has provided decades of leadership implementing technology to manage life safety. No other company is better positioned to gather and leverage facility data to create effective fire and life safety solutions for healthcare organizations.
- We introduced the healthcare industry to the first-of-its-kind, web-based life safety management system in 1999 – the Life Safety Internet Management Solution (formerly the SOC™).
- In 2008, we launched MutualAidPlan.org, which provided a system for working with emergency management clients across multiple geographic spectrums and has proven operations for more than 1,000 healthcare facilities going back to Hurricane Sandy in 2012.
RPA Navigator is a continuously evolving platform.
RPA Navigator is an online management and response hub for streamlining life safety and emergency management. It is a continuously evolving web-based platform that works to improve, integrate and future-proof your risk management and compliance workflow by thoroughly replacing paper-based procedures with accurate and actionable data. This solution can operate as a stand-alone platform or seamlessly integrate with our consulting services. Clients gain the benefit of years of experience in delivering technological solutions in our industry to healthcare clients of all sizes.